The Groups Product Categories are:

• Distributed Call Centre
Allows our clients to provide skill based call centre services on a distributed basis. Call centre agents can work in remote locations and be managed by a centralised call routing application.
• Mobile Social Networking
Using the latest mobile and Internet technologies we seamlessly integrate the online and mobile experience. Our clients can integrate voice, SMS, WAP and Internet based communities into their products.
• Application Publishing Services
We create, host and support complex interactive media applications that allow our clients to meet the expectations of the most demanding digital media consumer.

Each Product Category builds upon a focus of service delivery for our clients:

• Automation
- Quick service activation.
- Instant-View Panel for Customer Awareness of Service Status.

• Customer Care
- Self - Service Goal.
- Human / Always Available.

• Transparency
- Instant SLA Statistics.
- Instant Revenue/Billing Statistics.

• Timeliness
- Timely Out Payment Cycle.